Todd A. Bell National Resource Center on the African American Male Blog

Tuesday, November 20, 2007

Chase Bank is Looking For Advisors


The Chase Bank is now hiring for an important position with the company. The job entails taking inbound calls and other tasks with the bank. More information contained below...

Chase Card Services aims to be the preferred payment card in existing customers' wallets and to increase its access to new customers. We are a leader in the credit card industry because we:

Partner with many of America's best known brands to offer the broadest range of credit cards
Differentiate our cards by offering unique, flexible features and services such as a first-of-its-kind, stored-value rewards component on our Starbucks Visa card
Focus on innovation to provide our customers with more convenient payment options such as Blink, our contactless payment technology
We are committed to delivering great customer service
Chase Card Services has over 850 credit card partnerships and powerful co-brand programs with such industry leaders as Amazon.com, AARP, Continental Airlines, Disney, United Airlines, Universal Studios, Southwest, Starbucks and Toys R Us.

Now Hiring Advisors for our Inbound Call Center:

As a customer service representative, you will be responsible for taking inbound credit card customer calls and resolving customer's questions regarding financial and non-financial issues. You will provide personalized service that meets or exceeds our time and quality expectations. You will handle transactions such as billing inquiries and account changes, and accurately respond to customers' requests and inquiries. To meet those demands, you will focus on understanding the business service policies, systems and legal compliance regulations as well as our products and services. Heavy emphasis will be placed on your communications and interpersonal skills such that all Chase cardholders receive outstanding service. Customers will be offered additional products and services at the end of each call to enhance their current account.

If interested in this position, contact a chase representative at this address: Marnee.R.Grant@chase.com

0 Comments:

Post a Comment

<< Home